Shipping by EMS Express post Indosenia or DHL from Bali, Indonesia, where we produce.
Orders are processed Monday-Friday and shipped the following business day.
Please allow 24-52 hours for processing orders and to receive tracking number/ confirmation of order shipment.
**please note shipping has got a heck of a lot FASTER if you use EMS EXPRESS usually it arrives in 2-6 days.No standard is available as patience is not of virtue.
WORLD WIDE FREE EXPRESS shipping on orders over $300
EXPRESS SHIPPING - 19-29$ (depending on your location)
Track your order via EMS : http://ems.posindonesia.co.id/
Please note we are not liable for customs clearance fees in your country upon arrival and holding times.
In some cases, any customs or import duties are charged once the parcel reaches its destination country.
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
MAKARA WEAR has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
We noticed these countries get Import Taxes:
Austria & Russia.
EXCHANGES & RETURNS
Do I have to pay for exchange/return services?
When returning or exchanging an item, the customer is responsible for the shipping charges.
How long do I have to make an exchange or return?
You have 14 calendar days since receiving to exchange an item. Please ensure it has all the original tags attached.
MAKARA WEAR reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received. We not responsible cover the export or import taxes.
Can I exchange or return any item?
Yes, as long as it is in perfect condition and has all its labels on it. Keep the following exceptions in mind.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that sale items - are not refundable